Frequently Asked Questions
Loans General Info
How can I apply for a loan?
What is the cost of the loan?
Where do you disburse loans to?
I have accepted a loan offer but it has not been disbursed yet.
Can I top up my loan?
How do I remove a Bamba loan delinquency on the CRB and how long does it take?
I get an error message while trying to capture my ID or selfie image.
How do I take a selfie on the app?
Eligibility
Do I qualify for a loan?
How can I increase my loan limit?
My loan application was rejected, what do I do?
Repaying your Loan
What is your repayment period?
How do I repay my loan?
Can I repay my loan at once instead of weekly repayments
I have repaid my loan, but the payment hasn't been updated.
How soon after I repay my loan will a new offer be available?
How do I remove a Bamba loan delinquency on the CRB and how long does it take?
What are your late payment penalty fees?
Loan Technical Questions
I have accepted a loan offer but it has not been disbursed yet.
What are the device requirements to use Bamba?
I get an error message while trying to capture my ID or selfie image.
How do I take a selfie on the app?
Bamba business wallet
What is the Bamba business wallet?
What are the benefits of the Bamba business wallet?
How do I activate my Bamba business wallet?
Can I withdraw money directly from my wallet?
What are the daily transaction limits?
What are the Bamba wallet transaction costs?
Do you have a USSD option
How do I add money into my wallet?
How do I share my Bamba wallet details with others so I can receive payments?
How do I make a payment out of my wallet?
My wallet has been frozen, what now?
Frequently Asked Questions
Loans General Info
How can I apply for a loan?
What is the cost of the loan?
Where do you disburse loans to?
I have accepted a loan offer but it has not been disbursed yet.
Can I top up my loan?
How do I remove a Bamba loan delinquency on the CRB and how long does it take?
I get an error message while trying to capture my ID or selfie image.
How do I take a selfie on the app?
Eligibility
Do I qualify for a loan?
How can I increase my loan limit?
My loan application was rejected, what do I do?
Repaying your Loan
What is your repayment period?
How do I repay my loan?
Can I repay my loan at once instead of weekly repayments
I have repaid my loan, but the payment hasn't been updated.
How soon after I repay my loan will a new offer be available?
How do I remove a Bamba loan delinquency on the CRB and how long does it take?
What are your late payment penalty fees?
Loan Technical Questions
I have accepted a loan offer but it has not been disbursed yet.
What are the device requirements to use Bamba?
I get an error message while trying to capture my ID or selfie image.
How do I take a selfie on the app?
Bamba business wallet
What is the Bamba business wallet?
What are the benefits of the Bamba business wallet?
How do I activate my Bamba business wallet?
Can I withdraw money directly from my wallet?
What are the daily transaction limits?
What are the Bamba wallet transaction costs?
Do you have a USSD option
How do I add money into my wallet?
How do I share my Bamba wallet details with others so I can receive payments?
How do I make a payment out of my wallet?
My wallet has been frozen, what now?
Frequently Asked Questions
Loans General Info
How can I apply for a loan?
What is the cost of the loan?
Where do you disburse loans to?
I have accepted a loan offer but it has not been disbursed yet.
Can I top up my loan?
How do I remove a Bamba loan delinquency on the CRB and how long does it take?
I get an error message while trying to capture my ID or selfie image.
How do I take a selfie on the app?
Eligibility
Do I qualify for a loan?
How can I increase my loan limit?
My loan application was rejected, what do I do?
Repaying your Loan
What is your repayment period?
How do I repay my loan?
Can I repay my loan at once instead of weekly repayments
I have repaid my loan, but the payment hasn't been updated.
How soon after I repay my loan will a new offer be available?
How do I remove a Bamba loan delinquency on the CRB and how long does it take?
What are your late payment penalty fees?
Loan Technical Questions
I have accepted a loan offer but it has not been disbursed yet.
What are the device requirements to use Bamba?
I get an error message while trying to capture my ID or selfie image.
How do I take a selfie on the app?
Bamba business wallet
What is the Bamba business wallet?
What are the benefits of the Bamba business wallet?
How do I activate my Bamba business wallet?
Can I withdraw money directly from my wallet?
What are the daily transaction limits?
What are the Bamba wallet transaction costs?
Do you have a USSD option
How do I add money into my wallet?
How do I share my Bamba wallet details with others so I can receive payments?
How do I make a payment out of my wallet?
My wallet has been frozen, what now?