FAQ

Bamba

FEES

FAQ

Frequently Asked Questions

Loans General Info

How can I apply for a loan?

What is the cost of the loan?

Where do you disburse loans to?

I have accepted a loan offer but it has not been disbursed yet.

Can I top up my loan?

How do I remove a Bamba loan delinquency on the CRB and how long does it take?

I am unable to download the app on Play Store

I get an error message while trying to capture my ID or selfie image.

How do I take a selfie on the app?

Eligibility

Do I qualify for a loan?

How can I increase my loan limit?

My loan application was rejected, what do I do?

Repaying your Loan

What is your repayment period?

How do I repay my loan?

Can I repay my loan at once instead of weekly repayments

I have repaid my loan, but the payment hasn't been updated.

How soon after I repay my loan will a new offer be available?

How do I remove a Bamba loan delinquency on the CRB and how long does it take?

What are your late payment penalty fees?

Loan Technical Questions

I have accepted a loan offer but it has not been disbursed yet.

I am unable to download the app on Play Store?

I get an error message while trying to capture my ID or selfie image.

How do I take a selfie on the app?

Bamba business wallet

What is the Bamba business wallet?

What are the benefits of the Bamba business wallet?

How do I activate my Bamba business wallet?

What are the daily transaction limits?

What are the Bamba wallet transaction costs?

How do I add money into my wallet?

How do I share my Bamba wallet details with others so I can receive payments?

How do I make a payment out of my wallet?

Can I withdraw money directly from my wallet?

My wallet has been frozen, what now?

What is the Bamba business wallet?

What are the benefits of the Bamba business wallet?

How do I activate my Bamba business wallet?

What are the daily transaction limits?

What are the Bamba wallet transaction costs?

How do I add money into my wallet?

How do I share my Bamba wallet details with others so I can receive payments?

How do I make a payment out of my wallet?

Can I withdraw money directly from my wallet?

My wallet has been frozen, what now?

What is the Bamba business wallet?

What are the benefits of the Bamba business wallet?

How do I activate my Bamba business wallet?

What are the daily transaction limits?

What are the Bamba wallet transaction costs?

How do I add money into my wallet?

How do I share my Bamba wallet details with others so I can receive payments?

How do I make a payment out of my wallet?

Can I withdraw money directly from my wallet?

My wallet has been frozen, what now?